TERMS & CONDITIONS
CUSTOMER CARE
1. How can I get in touch with BraaapStick customer support?
Our dedicated customer support team is here to assist you. Feel free to contact us through our contact page. We strive to respond to all inquiries within 1 business days.
2. What are the customer support hours?
Our customer support team operates during regular business hours. If you contact us outside of these hours, we'll get back to you as soon as possible during the next business day.
WHOLESALE INQUIRIES
Braaap Stick welcomes wholesale inquiries. If you're interested in placing a bulk order for our lip balm products, please contact us. We offer competitive pricing for larger quantities.
PRIVACY & SAFETY
Privacy Policy:
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Information Collection:
Braaap Stick is committed to safeguarding your privacy. We collect information necessary for order processing and customer support. This may include your name, email address, shipping address, and payment details. Rest assured, we do not share or sell your personal information to third parties.
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Secure Transactions:
Your online transactions with Braaap Stick are secure. We utilize industry-standard encryption technology to protect your financial information during the checkout process. Your payment details are handled securely, providing a safe shopping experience.
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Marketing Communications:
By subscribing to our newsletter or creating an account, you may receive marketing communications from Braaap Stick. You can opt-out at any time by following the instructions provided in the emails or by contacting our customer support team.
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Cookies:
Braaap Stick uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve our website functionality and tailor content to your preferences. You can manage cookie preferences through your browser settings.
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Third-Party Services:
Our website may contain links to third-party websites. Braaap Stick is not responsible for the privacy practices or content on these external sites. We recommend reviewing the privacy policies of any linked websites.
Safety and Product Usage:
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Product Application:
Braaap Stick lip balm is designed for external use on the lips. Avoid contact with eyes, and if irritation occurs, discontinue use. For specific allergy concerns, please review our product ingredients listed on the packaging.
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Storage and Handling:
Store Braaap Stick lip balm in a cool, dry place, away from direct sunlight and extreme temperatures. Keep the product out of reach of children. Do not use if the seal is broken or tampered with.
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Allergen Information:
Braaap Stick lip balm is crafted with skin-friendly ingredients; however, individuals with specific allergies should review the product's ingredient list before use. If you have known allergies to any components, consult with a healthcare professional before using our products.
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Cruelty-Free Commitment:
Braaap Stick is proud to be a cruelty-free brand. Our products are not tested on animals, and we prioritize ethical practices in all stages of development.
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Regulatory Compliance:
Braaap Stick lip balm complies with relevant regulations and standards for cosmetic products. If you have any safety concerns or questions, please contact our customer support team for assistance.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments